12/16/18 "You are the average of the five people you spend the most time with."

"You are the average of the five people you spend the most time with."

- Jim Rohn

I think about this quote quite often. In its simplicity, it means you will effectively absorb both the good and the bad traits of those that you choose to share the majority of your time. While this is not a new concept, I've recently come to understand that this applies to your business life as well. Not necessarily your clients and/or associates, you can continue to serve regardless of who is employing you as long as your focus and mission remain consistent. Rather, I'm referencing those that comprise your team. By team, I mean those that help you to accomplish your mission. In our business, I mean our inspectors, of course, but also our marketers, office managers, termite specialists, sewer inspectors, uniform providers, and our professional referrals. For a real estate agent it may mean, mortgage professional, title specialist, transaction coordinator, a home inspection team, and professional referrals.

Surround yourself with partners in the business that elevate the service that you can provide. Be surrounded by those who do the job right the first time. Do you know what happens when you have to correct someone's work two, three, or even four times? You waste time, energy, money and focus. You derail your thoughts and your frusturation increases. You spend more cleaning up shoddy work. If you expect your team to be professionals, then you'll receive professional results.

Your reputation depends on it. The product that you deliver not only defines who you are, but who you want to be. If you allow your team to cut corners, then you get a product that is just good enough. If you knowingly hire someone, in order to save a few bucks, who delivers a poor product, you suffer. Be careful who you hire, because they can define your quality of work.

Do not be afraid to change quickly. Choose the best in the moment, if something better comes along, choose that. Do not be afraid of others judging you for pivoting. Do not be ashamed if you made a mistake. Be proud that you are steadily finding ways to improve your product, service, and business.

If you give the best you'll be recognized, but if you provide a mediocre product, you'll be a commodity. 
 

Best,
Sean Garvey
Dwell Inspect Arizona
(480) 867 4599
www.dwellinspectaz.com